Terms & Conditions


European Free Alliance

European political party

Reg No EUPP 6 BE 0866.016.691

Boomkwekerijstraat ¼

1000 Brussels – Belgium

info@e-f-a.org

+32 2 513 34 76

 

1.     General provisions

These Terms and Conditions apply to the use of this website. This website is the e-shop of the European Free Alliance/Alliance Libre Européenne (EFA/ALE), with registered office at 1 Rue de la Pépinière/Boomkwekerijstraat, 1000 Brussels, Belgium and registered as European political party under number EUPP 6 BE 0866.016.691 and hereinafter referred as “We”, “Our” and “Us”.

Your use of the Website implies your acknowledgment of these Terms and Conditions. This website, hereinafter referred to as “Shop” or “Web shop” offers the possibility to purchase products online. The present Terms and Conditions apply to any order placed by a visitor to this e-commerce website (“Customer”). When placing an order via the Web shop, the Customer must explicitly accept the present Terms and Conditions. The acceptance implies the agreement to the applicability of the present Terms and Conditions, to the exclusion of any other terms and conditions. Additional terms and conditions of the Customer are excluded, unless they have been explicitly accepted in writing and in advance by EFA.

2.     Price

All prices mentioned are expressed in Euro and always include VAT and any other due tax to be paid by the Customer. Delivery, reservation or administrative costs, if applicable, are charged and stated separately. Additional postage costs may be charged for shipments outside Belgium and outside the European Union (“EU”). The prices indicated exclusively relate to the items as literally described. Accompanying pictures are used by way of illustration only and may contain elements that are not included in the price.

3.     Offer

Despite the fact that the online catalogue and the e-commerce website were created with the utmost care, it is possible that the information provided is incomplete, contains material errors or is not up-to-date. We are not responsible for obvious mistakes or errors in the offer. In terms of accuracy and completeness of the information provided, We are only bound by a reasonable effort obligation. In no case We can be held liable for obvious material, typesetting or typing errors. If the Customer has specific questions about an item on sale (e.g. dimensions, colour, availability, period or method of delivery), We request the Customer to contact Us in advance. The offer is valid subject to availability of the product and can be changed or revoked by EFA at any time. We cannot be held liable for the unavailability of a product. If an offer is of limited duration or subject to conditions, this is explicitly mentioned in the offer itself.

4.     Online purchases

The Customer completes the online reservation form with his address and invoicing data.

The Customer can choose between the following methods of payment:

·        Paypal

·        by bank transfer to the following account number:

o   BE51 4246 4493 5162

We will retain the right to refuse an order due to any serious non-performance of obligations by the Customer with respect to orders is involved in.

5.     Delivery and performance of the contract

Items ordered through this web shop are delivered to all countries. Delivery takes place by means of shipment through “Bpost”. Postage costs are charged separately. Unless agreed or explicitly determined otherwise, the goods are delivered to the address of the Customer within XX days after receipt of the order and the payment. Any visible damage or qualitative deficiency of an item or other defect upon delivery should be reported immediately to Us. The risk of loss or damage shall pass to the Customer at the moment in which the material possession of the goods has been acquired by the Customer or a third party other than the carrier and indicated by the Customer. However, the risk shall pass to the Customer upon delivery to the carrier, if the carrier is commissioned to carry the goods by the Customer and that choice was not offered by EFA.

6.     Retention of title

The supplied goods remain the exclusive property of EFA until fully paid by the Customer.

7.     Right of withdrawal

The provisions of this article only apply to Customers who purchase goods online, from this Web shop and in their capacity as consumers. The Customer is entitled to withdraw from the agreement within a period of fourteen (14) calendar days without indicating any reason. The right of withdrawal ends fourteen (14) calendar days after the day on which the Customer or a third party other than the carrier and designated by the Customer acquires material possession of the goods. In order to exercise the right of withdrawal, the Customer needs to inform Us of such decision to withdraw from the contract, by means of a clear statement (e.g. in writing by post, fax or email). To comply with the withdrawal period, the Customer needs to send the notification of exercise of his withdrawal right before the end of the withdrawal period. The Customer shall return or hand over the goods to Us immediately, or, in any case, not later than fourteen (14) calendar days after the day on which his decision to withdraw from the contract was notified. The direct costs of returning the goods are charged to the Customer. If there is, in any way, a decrease in the value of the returned product, We reserve the right to hold the Customer liable and claim damages for any decrease in value of the goods resulting from the use of the goods by the Customer that goes beyond what is necessary to determine the nature and the characteristics of the goods. Only returns of items that are in their original packaging, together with all accessories and an invoice or proof of purchase will be accepted. If the Customer withdraws from the agreement, We will reimburse all payments received from the Customer up to that moment, including standard costs of delivery, to the Customer within fourteen (14) calendar days after We have been notified the decision of the Customer to withdraw from the contract. In any case, We any reimbursement will be withheld all goods will be returned, or until the Customer proves that he returned the goods, whichever occurs first. Any additional costs resulting from the Customer's choice for a method of delivery other than the cheapest standard delivery offered will not be reimbursed. We will reimburse the Customer using the same method of payment the Customer used for the initial transaction, unless the Customer explicitly agreed otherwise; in any case, no costs will be charged to the Customer for such reimbursement. In no case the reimbursement will be executed to in cash.

8.     Warranty

The items and goods purchased in the Web shop are covered by a legal warranty which is valid as from the date of delivery to the first owner. Any commercial warranty does not affect these rights. In order to validly place a warranty claim, the Customer must be able to submit a proof of purchase.  Customers are recommended to keep the original packaging of the goods. If a defect is discovered, the Customer must inform Us as soon as possible. In any case, defects should be notified by the Customer within a period of two months after its discovery. After this period, there is no further entitlement to repairs or replacement. The warranty does not cover defects due to accidents, negligence, falls, use of the item for purposes it is not intended for, non-compliance with the user instructions or manual, changes or modifications made to the item, hard-handed usage, bad maintenance or any other abnormal or incorrect usage. If the product is discovered to be defective within the first six (6) months, it is assumed that the problem existed when the Customer received the good, unless We can prove otherwise. The Customer has the right to a repair or replacement free of charge, or if this turns out to be too difficult or costly, to be offered a price reduction or the reimbursement of the cost. If the product is discovered to be defective after six (6) months, the Customer still have the right to have the item repaired or replaced for free or, at least, to a price reduction or the reimbursement of the cost. Defects that appear after a period of 6 months from the date of purchase or delivery are not deemed to be hidden defects, unless the Customer can provide evidence to the contrary. The remedies We offer to the Customer are, in order, the repair or replacement according to the consumer's wishes, within a reasonable time and free of charge; the refund or reduction of the purchase price if repair or replacement are not possible within a reasonable timeframe. The legal guarantee is extended by the amount of time necessary for the repair or replacement of the product.

9.     Customer service

All complaints, if any, can be directed to info@e-f-a.org

10.  Penalties for non-payment

Without prejudice to the exercise of any other rights granted by the law to EFA, the Customer must pay an annual interest of 10% of the unpaid amount in case of non-payment or late payment, by operation of law and without any formal notice of default being required.  Furthermore, the Customer has the obligation to pay a fixed compensation, by operation of law and without any formal notice of default being required, equalling 10% of the amount payable, with a minimum of € 25 per invoice. Without prejudice to the foregoing, We reserve the right to take back or request judiciary repossession of the items that were not (fully) paid.

11.  Privacy

The personal data communicated by you will only be used for and according to the Privacy Policy applied to the Web shop.

 

12.  Infringement of validity – non-waiver

If any provision of the present Terms and Conditions is found to be invalid, illegal or void, this will not affect in any way the validity, legality and enforceability of the other provisions. Our failure to enforce any of the rights listed in the present Terms and Conditions or to exercise any of these rights at any time, will never be regarded as a waiver of these provisions and will never affect the validity of these rights.

13.  Archive of proof       

The Customer accepts that electronic communications and backups can serve as proof.

14.  Applicable law – Resolution of disputes

The present terms and conditions are governed by Belgian law. To every possible extent, the Courts of Brussels will be addressed to solve any dispute arising between Us and the Customer.